RSR Research on Cross-Channel

Download RSR's Latest Research on Cross-Channel Retailing:
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The Cross-Channel Wake-up Call: Benchmark 2010
July 2010 - Benchmark Report
Authors: Brian Kilcourse & Nikki Baird

Closing the Sale with the Connected Consumer: The Future of Payments
October 2009 - Prospective View
Authors:Brian Kilcourse & Nikki Baird

Cross-Channel Retailing for the Anytime Anywhere Consumer
February 2009 - Benchmark Report
Authors: Brian Kilcourse & Paula Rosenblum

Playing Well With Others: eCommerce's Evolving Role in the Customer Experience
August 2008 - Benchmark Report
Authors: Nikki Baird & Steve Rowen

Finding the Integrated Multi-Channel Retailer
April 2008 - Benchmark Report
Authors: Brian Kilcourse & Steve Rowen

The State of Mutli-Channel Fulfillment
May 2007 - Benchmark Report
Author: Nikki Baird

Searching for the True Multi-Channel Retailer
February 2007 - Benchmark Report
Author: Paula Rosenblum

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