Research Downloads

The New Customer-Centric Retail Supply Chain Customer Centric Merchandising 2008: Driving Differentiation through Localization The Future of Application Delivery in Retail What Can Green Do For You? The Customer-Centric Store 2008 Managing Expectations: Lessons Learned from Promotion Optimization Finding the Integrated Multi-channel Retailer PLM Squared: Product Lifecycle Management Powers Private Label Merchandise Winning Trends in Loss Prevention: Benchmark Study 2008 Customer Data Security Benchmark Report 2008 The State of Retail Workforce Management: Benchmark 2007 Creating Differentiating Retail Experiences: Mobile Technology in the Hands of Consumers The Business Case for Retail Media Networks

The Case for Lean Architecture: A Retail CIO Perspective The Next Generation of Pricing Retail Execution Management Drives the Customer Centric Store The Business Benefits of Location-based Visualization Technologies The Next Generation of Business Intelligence: Driving Customer Insights Across the Enterprise The State of Multi-Channel Fulfillment: Benchmark Study 2007-2008 Technology-enabled Customer Centricity In the Store Digital Video Surveillance Technology: 2007 Data Security Benchmark Study 2006: Value vs. Vigilance Software-as-a-Service and the Need for Speed Searching for the True Multi-channel Retailer: Benchmark Report 2006-2007 Driving Rapid Response and Gross Margin with Private Label Merchandise: 2006