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RSR's Research from 2010
Report Title
Release Date
Authors
The Cross-Channel Wake-up Call: Benchmark 2010
July 2010
Brian Kilcourse
&
Nikki Baird
T
he Customer-centric Store 2010: How Retailers Engage Tech-enabled Customers
June 2010
Paula Rosenblum
&
Steve Rowen
The Promotion Trap: Why Promotions Are Now a Critical Cross-Organizational Issue
June 2010
Nikki Baird
&
Steve Rowen
Getting it Right the First Time: Designing and Delivering Merchandise that Sells
April 2010
Brian Kilcourse &
Paula Rosenblum
Enterprise Workforce Management: Redefining the Boundaries of Customer-Centric Retailing
March
2010
Nikki Baird
&
Brian Kilcourse
Building Trust and Growing the Brand: The Role of Privacy and Security in Retail 2010
February 2010
Brian Kilcourse
&
Steve Rowen
The Better-Run Restaurant: Environmental Sustainability in Restaurant Retail 2010
February 2010
Paula Rosenblum
&
Steve Rowen
Getting
Back to Good: Retail Pricing 2010
January
2010
Nikki Baird
&
Paula Rosenblum
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