Download RSR's Latest Research on Workforce Management:
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Enterprise Workforce Management: Redefining the Boundaries of Customer-Centric Retailing
March 2010 - Benchmark Report
Authors: Brian Kilcourse & Nikki Baird

Transformation in Uncertainty: Best Practices in Retail Workforce Management
April 2009 - Winners Series
Author: Nikki Baird & Steve Rowen

Retail Execution Management Drives the Customer-Centric Store
June 2008 - Prospective View
Author: Paula Rosenblum

The Customer-Centric Store 2008
May 2008 - Benchmark Report
Author: Paula Rosenblum

The State of Retail Workforce Management
November 2007 - Benchmark Report
Author: Nikki Baird

Creating Differentiating Retail Experiences: Mobile Technology in the Hands of Consumers
November 2007 - Prospective View
Author: Nikki Baird

Boosting Store-Level Productivity and Top-Line Performance: Workforce Management Benchmark
September 2006 - Benchmark Report
Author: Paula Rosenblum

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