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Retail Paradox Weekly
Retail News Analysis by RSR Research
January 20, 2009
NRF 2009: Get On with It
By Brian Kilcourse, Managing Partner
1/20/2009
The one thing that retailers hate more than anything else is “not knowing,” but that’s exactly what their state of mind was from mid-October through December ’08 as the economic bad news just kept coming in. That certainly seemed to be the prevailing mood going into January 2009’s giant NRF gathering in New York City.
Since 2005, industry prognosticators have predicted that the 2008 timeframe would be the year when... More
New Inroads to a Better Customer Experience at NRF
By Nikki Baird, Managing Partner
1/20/2009
Coincidentally, on the Tuesday of NRF, RSR’s issue of Retail Paradox Weekly contained my stake in the ground on what 2009 should hold. Well, not so coincidentally. We had to write it the week before and I wanted to make sure to get my perspective out there before it could be confirmed or denied by the goings-on at NRF.
The results? Confirmed! This year is... More
NRF: Speculation from Those Who've Earned the Right to Speculate
By Steve Rowen, Managing Partner
1/20/2009
It’s often amusing to hear the wildly varied accounts of a singular event when described by different onlookers. CNN’s early coverage of the Miracle on the Hudson last week is a great example: in the hours directly after landing safely, the cable news channel was able to unearth some serious characters willing to profess that they saw smoke and fire flooding the sky, when in fact, most others described it as a peaceful and (with the exception of running river where the runway should be) “entirely normal” looking phenomenon.
I doubt you’ll find such variance in description from anyone who... More
Copyright © 2009 RSR Research LLC. RSR is a tradename of Retail Systems Research LLC. All Rights Reserved
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