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Volume 3 - Issue 40
10/20/2009
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A Tale of Two Cities (With Apologies to Mr. Dickens)
By Brian Kilcourse, Managing Partner
“It was the best of times, it was the worst of times.” That’s the opening line of Charles Dickens’ 1859 novel, Tale of Two Cities. Somehow, that’s apropos to a discussion of two meetings held last week by the behemoths of retail software, Oracle and SAP. Oracle’s retail sessions were part of the company’s mega Openworld event in San Francisco. SAP’s Retail Forum was a focused one-day event in Las Vegas.
There probably aren’t two cities in America more different... Read more
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For Restaurant Retailers, Green is a Similar Anima… Ahem, Protein
By Steve Rowen, Managing Partner
We’re focusing quite a bit of effort on discovering the opportunities that environmental sustainability projects afford retailers, both from a cost-savings perspective (see Nikki Baird’s article this week) and from a position of those that re-think existing practices to provide proven, earthly benefits. In the past few months, alone, we’ve seen a mighty shift in retailers’ overall perception of why moving toward “greener” practices is a smart move, from purely oil reduction-based, one-off projects to something far more brand-savvy: enterprise-wide efforts to win market share by incorporating brand-forward, customer-facing strategies.
In sum, “We care about the environment because you care about the environment” has become... Read more
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What is a Green Consumer Anyway?
By Nikki Baird, Managing Partner
Last week I attended SAP's Retail Forum. There were a lot of good sessions, but beyond great implementation stories and some future-looking panels, there was also a solid dose of “green” - sustainability green, not greenbacks. My colleagues Steve Rowen and Paula Rosenblum have written a lot on the topic, including what has become a watershed report on retailers' continued dedication to green initiatives despite economic troubles.
Sitting in on the two sessions I attended at SAP's Retail Forum, I realized... Read more
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