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Volume 4 - Issue 1
1/5/2010
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dunnhumby Acquires KSS Retail: Questions Abound
By Paula Rosenblum, Managing Partner
What an interesting start to 2010. No sooner did I strap myself back in my desk chair to finalize preparations for NRF’s annual Big Show, when the news of dunhumby’s purchase of KSS Retail crossed the wires. Two really good companies are coming together, no question there… but are there synergies? We’re not sure. And for existing KSS Retail customers, there are definitely a lot of questions.
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2010: The Year of Transparent Retailing
By Nikki Baird, Managing Partner
It's very tempting, especially given all of the rumblings I'm hearing around mobile, to try to declare that 2010 will be the year of the mobile consumer. As we are all prodded to make proclamations about what the next year will be like, that one seems to make the most sense. However, I think 2010 will see the real beginning of something bigger. Something in which mobile will play a role, but not the only role, and that is "transparent retailing."
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Data Security and Customer Privacy: Not So Fast
By By Brian Kilcourse, Managing Partner
On December 29, Albert “Segvec” Gonzalez, the hacker who helped orchestrate the theft of millions of credit and debit card numbers from major retailers in some of the largest such thefts in U.S. history, pleaded guilty to the final accusations brought against him by the U.S. Federal Government. The accusations related to well publicized data breaches at Hannaford Bros., Heartland Payment Systems, and 7-Eleven. Gonzalez was initially charged with being the ringleader of a cabal with Ukrainian connections, which was also apparently responsible for intrusions into BJ’s Wholesale Club, Boston Market, Barnes & Noble, Sports Authority, Forever 21, DSW and OfficeMax.
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