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Volume 4 - Issue 17
5/4/2010
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Boston’s Water Supply: Has A Broken Pipe Exposed Broken Supply Chains?
By Steve Rowen, Managing Partner
For 72 hours, residents of Boston (myself included) and most of its surrounding towns were not able to drink the water that comes from our taps. This past Saturday, a coupling where two sections of pipe in the city’s water supply met gave way. This was the “new” pipe, mind you, having been built only seven years ago. As a result, the water flowing to residents all throughout the metro area since that time had been from an “untreated” backup reservoir, and deemed unfit for human – and I’m assuming animal - consumption. We were advised not to drink the water or brush our teeth without boiling it for at least one full minute first, nor should we cook with it or wash any dishes in it, even in a dishwasher.
How does this relate to retail, you might ask? As it turns out, in a very large way... Read more
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Transparency's Unrelenting Wave
By Nikki Baird, Managing Partner
When RSR was founded, all four of us were already individually circling around the idea that a shift of tectonic proportions had just occurred in retail, and the industry was only beginning - at the time - to notice. What we saw, as early as 2003, was a move away from a product or cost orientation (the realms of category killers and channel masters) in retail to one focused on customers. My best summary came as: "Success is no longer defined by how you want to sell, but by how customers want to buy."
We explained the shift in terms of... Read more
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Manhattan Gains Platform Momentum
By Paula Rosenblum, Managing Partner
Monday marked the start of Momentum, Manhattan Associates’ annual user group conference. It also marked the official roll-out of the company’s new Marketing initiative, “Platform Thinking.” Presented by Manhattan EVP of Global Operations, Eddie Capel, the concept is more than just a catchy phrase. It’s a philosophy, a roadmap, and a tidying up of disparate applications. Long-time IT veterans will recognize N-tier technology with a dash of SOA and more than a splash of mobility.
This marks the completion of a multi-year effort to get all of... Read more
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