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Retail Paradox Weekly
Retail News Analysis by RSR Research
October 23, 2007
If You're Worried about Mobility as the Next Disruptor...
By Nikki Baird, Managing Partner
10/23/2007
Last week Paula and I were at Fujitsu's first single-company analyst event. In the past the events have been run separately by separate divisions, but a new strategy emphasizing synergies between divisions as one key avenue for future growth had everyone together in the same room at the same time. This was definitely eye-opening for me - I know Fujitsu as point of sale, so it was enlightening to hear about the scope and breadth of their offerings in everything from computing to data centers to consulting.
Of all the possible synergies that I saw between Fujitsu divisions, the most interesting was between Retail and
Mobile. Not mobile phones, but mobile computing. More...
Customer Mobility Gets an E-Ticket
By Brian Kilcourse, Managing Partner
10/23/2007
Last week, the International Air Transport Association, which represents 240 airlines worldwide, announced approval of a standard that will enable airline passengers to download 2D barcodes to their cell phones or PDAs, and use those barcodes to check onto a flight. The capability is now being tested by Air Canada. Essentially the way this new capability will work is that when customers buy tickets online, they will register their mobile device, which will enable the airline's system to subsequently download a 2D barcode via a text message. When boarding, passengers will present the barcode image to a reader.
AirCanada's website offers the following instructions: "If your mobile device supports 2D barcode technology as most do, you will now receive two SMS text messages to confirm your check-in: More...
Holidaze 2007: Can Nerves Lead to Triumph?
By Steve Rowen, Partner
10/23/2007
A few weeks back I wrote about some early estimates of how retailers' sales will fare this holiday season.
Since that time, several Retail Paradox Weekly readers have contacted us to share their thoughts. Some have brought forth articulate hypotheses steeped in methodical and historical research, drawing upon personal recounts of holiday seasons gone by that were somehow similar in economic pattern and exogenous global event trends. Others have pretty much presented gut-feelings.
But in all, there seems to be an inordinate and palpable amount of anxiety regarding retailers' holiday fate this particular coming year. Why? More...
Have We Got a Phish for You - Emails Requesting Money Might be Fraudulent
By Paula Rosenblum, Managing Partner
10/23/2007
Back in the days before e-mail, I remember faxes coming in to my company from purported Nigerian Ministers of Finance, requesting assistance in transferring moneys of varying amounts (from $10-$50 million) out of the country. I sat with the CEO wondering what this was all about, and whether it was even worth checking into. We decided to pass on the offer.
We now live in the electronic age, where these same requests come via e-mail. Along with them come requests to update our Paypal accounts, emergency requests from various banks, AOL, and other "critical items requiring our immediate attention." More...
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Copyright 2007 RSR Research LLC. RSR is a tradename of Retail Systems Research LLC. All Rights Reserved.
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