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Retail Paradox Weekly
Retail News Analysis by RSR Research
January 29, 2008
Being 'CIO' Just Ain't What it Used to Be
By Brian Kilcourse, Managing Partner
1/29/2008
Being an alumnus of the CIO community, I still get a number of e-mails from magazines, e-newsletters, etc. headlining the perennial debates about IT/business alignment, who the CIO should report to, how to manage outsourcing relationships or implement an ERP, and why ROI is important. All of this is well-trodden ground, and although up-and-comers might find value in it, the veterans of the industry don't need to read about such things, because they've lived them and have figured out how to survive and even thrive while fulfilling their difficult assignment.
It wasn't always that way, however... More
Retail Metrics That Matter: The New 'Perfect Order'
By Paula Rosenblum, Managing Partner
1/29/2008
The "Perfect Order" has long been considered one that is received by a retailer on time, and with the correct ordered quantities. And it's been a holy grail for retailers and vendors alike. But delivering perfect orders consistently has been an elusive task... More
Why Online Needs Stores
By Nikki Baird, Managing Partner
1/29/2008
The Chicago Tribune reported last week that a 3-store fashion apparel chain in the
Chicago area is going to shut down its stores in order to focus on its online operations, citing the high costs and relatively low margin of physical stores vs. the relatively cheap operating costs of a website. Pundits predicted this kind of thing in the early days of eCommerce, when expansive predictions included pure-play online retailers overwhelming stores. There may be other reasons behind this particular retailer's move, but I object to the reporter's conclusion that we may see more of this kind of activity if consumer spending slows and retailers have to make tough choices.
This story is odd for several reasons... More
Even if you're not Wal-Mart, What Can Green Do for You?
By Steve Rowen, Partner
1/29/2008
Nearly all who attended the annual NRF Big Show noticed a topic finally receiving long-overdue attention: ecologically-friendly practices for pre-existing processes are rapidly becoming good business for retailers and their partners.
The topic has never been hotter. While Senator Edward Kennedy was getting behind Barrack Obama yesterday afternoon, Hillary Clinton was informing students in Connecticut of solar-panel production and use in Germany : "We have just as many sunny days in Connecticut as they do in
Germany – couldn’t we stand to create those jobs here?" Yet in retail... More
Copyright © 2008 RSR Research LLC. RSR is a tradename of Retail Systems Research LLC. All Rights Reserved
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