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Retail Paradox Weekly
Retail News Analysis by RSR Research
March 18, 2008
The Next Massive Credit Card Breach Hits: Hannaford Brothers
By Steve Rowen, Partner
3/18/2008
Maine-based Hannaford Brothers has just announced that it is the victim of the next big customer data breach. But this one may prove to be quite different.
The chain is owned and operated by
Belgium' s Delhaize Group. Hannaford Brothers operates 165 stores throughout New England, while flying the Sweetbay banner above 106 stores in
Florida. The brand also operates Hannaford systems at 23 independently-run grocery stores. Transactions in at least 270 locations were stolen... More
Death to Comp Store Sales: Round 2
By Nikki Baird, Managing Partner
3/18/2008
About a month ago, I wrote about the methodology I'm using to figure out the impact that online sales really actually has on a retailer's performance. I started with the S&P 500, identified about 20-25 retailers that I want to look at, and have very slowly and painfully starting gathering data and putting it together in some kind of informative way. Well, progress is being made, and while I've only knocked down 4 companies now – Abercrombie & Fitch (ANF), AutoZone (AZO), Bed Bath & Beyond (BBBY), and Best Buy (BBY) (yes, I'm doing this alphabetically), boy have I learned some interesting things.
First, there will be... More
IT Spending: In Spite or Because of Economic Uncertainty (Part 2)
By Brian Kilcourse, Managing Partner
3/18/2008
In last week's Retail Paradox Weekly, we pointed to indictors that suggest retailers are not necessarily planning deep cuts in IT spending in the face of global economic concerns. Retailers who outperform their peers (what we call "Retail Winners" in our research) view times like these as opportunities to pull ahead of the competition. As we said last week, "Our research has shown that retail winners tend to pull ahead of the competition during times of economic uncertainty, while others go on the defensive."
We're not naïve, though. We know that retail IT departments will be tightening their belts, and pressure to perform will only rise. So the obvious question is... More
Epicor Update: Multiple Paths to Glory
By Paula Rosenblum, Managing Partner
3/18/2008
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