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The Cross-Channel Wake-Up Call: Benchmark 2010 7/21/2010
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The Customer-centric Store 2010: How Retailers Engaged Tech-enabled Customers 6/29/2010
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The Promotion Trap: Why Promotions Are Now a Critical Cross-Organizational Issue 6/28/2010
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Getting it Right the First Time: Designing and Delivering Merchandise that Sells: Benchmark 2010 4/21/2010
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Enterprise Workforce Management: Redefining the Boundaries of Customer-Centric Retailing 3/18/2010
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