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| Internet Retailer |
5/2/2008 |
| As retailing competition rises, many retailers turn up the pressure on their private label programs to differentiate their merchandise from the competition’s, exert their own control over styles and squeeze out higher profit margins. |
| Full Story |
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| CIO India |
5/2/2008 |
| Building The Store of the Future. What's intriguing about Family Dollar and its discount store peers is the stunning volume of data with which they grapple, says Paula Rosenblum, Managing Partner at RSR. |
| Full Story |
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| Sixteen:Nine |
5/1/2008 |
| Miami-based Retail Systems Research release a new report today about what it calls The Customer-centric Store, which takes a deep look into what’s bugging retailers and what they want or need to do better. There are specific references to digital signage in the report, and depending on how you look at things you will be pleased or asking colleagues to remove any sharp objects from your desk. |
| Full Story |
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| Sacramento Bee |
4/16/2008 |
| Elk Grove appliance store owner finds key to surviving, by Jon Ortiz. A tale of two retailers: one that pursued high end durables and one that stayed true to core service and value. Brian Kilcourse comments on what it takes for a smaller retailer to weather an economic downturn. |
| Full Story |
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| The Virginian-Pilot |
4/12/2008 |
| Local man’s Web site helps consumers track their gift cards. The relationships that gift-card sites can build between retailers and consumers will determine their success, said Nikki Baird, co-founder of Retail Systems Research, a retail industry research firm. |
| Full Story |
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| NetworkWorld |
4/9/2008 |
| PCI light glimmers at tunnel's end for retailers. While some retailers are conscientious, others have yet to be fazed by fines, increases in credit card company exchange rates and even immense out-of-court settlements following a breach. So observes Steve Rowen, a partner at RSR Research. |
| Full Story |
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| Internet Retailer |
4/4/2008 |
| Multi-channel retailers face multiple challenges, survey says. Retailers recognize the value of multi-channel customers and are anxious to serve them better, for instance by enabling them to order online and pick up in store. But formidable technical and organizational challenges stand in the way of multi-channel initiatives at many retail companies, according to a survey by RSR Research. |
| Full Story |
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| Direct Response |
4/4/2008 |
| Legacy systems 'may be a barrier'. Research by Retail Systems Research (RSR), commissioned by IBM and SAP, indicates that retailers are struggling to serve cross-channel shoppers because of disparate information systems, which could threaten both annual results and the rapid growth of the online channel. |
| Full Story |
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| Computerworld |
4/3/2008 |
| E-commerce growth threatened by legacy systems, study finds. Retailers fear that their legacy information systems are the biggest barriers to improving the cross-channel shopping experience for their customers, according to a new study. |
| Full Story |
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| SearchCIO.com |
3/27/2008 |
| PCI compliance a good start, but not enough. "PCI compliance is not enough," said Steve Rowen, partner and PCI expert at Retail Systems Research LLC (RSR), a Miami research firm specializing in technology and business challenges in the retail industry. "Visa is a bank, not an IT company." |
| Full Story |
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| RetailWire |
3/13/2008 |
| IT Spending - In Spite of or Because of Economic Uncertainty? RetailWire's braintrust panelists comment on whether the state of technology investment today means retailers need to view IT spending differently than they have in past economic slowdowns. |
| Full Story |
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| CIO Magazine |
3/11/2008 |
| Shrink Busters: How IT is Helping Retailers Shrink Theft. It's difficult to be a customer-focused retailer these days if you're too busy worrying that your employees are stealing merchandise and money from right under your nose... |
| Full Story |
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| Food Manufacture |
2/26/2008 |
| Analyst Slams Industry for Not Carrying Out Proper Audits. Paula Rosenblum comments on the issues that have come as a by-product of trying to increase the speed of global supply chains - and what the industry needs to do to prevent quality issues from becoming brand issues. |
| Full Story |
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| CIO Magazine |
2/22/2008 |
| Did IT Help Wal-Mart's Quarterly Financial Results? The retail giant turned a nice profit amid retail doom-and-gloom, and IT certainly played a key role. But just how much of the success is directly attributable to IT's efforts and Wal-Mart's newly installed retail applications is harder to figure. |
| Full Story |
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| Vertical Systems Reseller |
2/19/2008 |
| A Marriage Made in Heaven: Digital signage and kiosks have been making their mark within various verticals for quite some time. However, the current new trend within this application centers on a convergence of these two technologies. RSR Analyst Nikki Baird comments on the trend. |
| Full Story |
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| RetailWire |
2/11/2008 |
| Based off of our recent research into PLM, RetailWire's Tom Ryan poses the question, "Have you seen drop off in the quality of private label assortments by retailers with the push for speed to market? What are some best practices to ensure the quality of private label offerings remains consistent? Why aren't more retailers making full use of the latest PLM technologies?" |
| Full Story |
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| Supply Chain Standard |
2/11/2008 |
| The UK's Supply Chain Standard covers RSR's latest benchmark report, "PLM Squared: Product Lifecycle Management Powers Private Label Merchandise". |
| Full Story |
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| The Boston Globe |
2/9/2008 |
| RSR's Steve Rowen provides comments and background info on this article's update on VISA and retailers' customer data security requirements. |
| Full Story |
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| StorefrontBacktalk |
2/8/2008 |
| RSR Analyst Steve Rowen comments on recent moves by the PCI Security Standards Council and VISA with regards to PCI compliance self-assessment forms. |
| Full Story |
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| BizCommunity.com, Africa's Leading Retail News Resource |
2/6/2008 |
| Making Private Label Sourcing Work: Coverage of RSR's most recent research report, "PLM squared: Product Lifecycle Management Powers Private Label Merchandise." |
| Full Story |
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| Supermarket.co.za |
2/6/2008 |
| New study identifies best practices for private label sourcing. Coverage of RSR's most recent research report, "PLM Squared: Product Lifecycle Management Powers Private Label Merchandise."
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| Full Story |
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| Fast Moving, The Retail Exchange |
2/6/2008 |
| New study identifies best practices for private label sourcing. A new benchmark study conducted by Retail Systems Research and sponsored by Eqos, entitled ”PLM Squared: Product Lifecycle Management Powers Private Label Merchandise”, reports on key industry trends that have affected private label programmes during the past two years. The report also identifies best practices implemented by the most successful retailers and offers recommendations for brand managers looking to drive growth by enhancing private label programmes. |
| Full Story |
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| eWeek |
2/1/2008 |
| RSR Analyst Steve Rowen comments on Pay Pal's acquisition of Fraud Sciences, an online security vendor. |
| Full Story |
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| Internet Retailer |
1/31/2008 |
| Planning Ahead: Paul Demery discusses the store execution challenges around planograms and promotions, citing RSR's Paula Rosenblum and the benchmark report, "The State of Retail Workforce Management." |
| Full Story |
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| Internet Retailer |
1/31/2008 |
| Anchors Away: Internet Retailer's Paul Demery writes about the international shipping challenges that eCommerce providers face, quoting RSR's Paula Rosenblum. |
| Full Story |
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| Prescient |
1/31/2008 |
| Industry Predictions for 2008. From RSR Research comes managing partner Paula Rosenblum’s review of the 2008 National Retail Federation (NRF) show in New York City. Based on what she saw there – combined with years of insider expertise – Rosenblum describes what’s in store for retail technologically, environmentally, and economically in the coming year. |
| Full Story |
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| CIO Magazine / cio.com |
1/26/2008 |
| CIO Magazine's Tom Walgum and Paula Rosenblum discuss the recent management shakeup at Starbacks and how IT can help. |
| Full Story |
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| RetailWire |
1/18/2008 |
| RetailWire poses one of RSR's retail paradoxes to its panel of experts: whether retailers and manufacturers can get past an environment of coercion to develop mutually beneficial collaborative relationships. |
| Full Story |
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| SearchCIO.com |
1/15/2008 |
| Linda Tucci writes about the challenges CIOs face in making their own internal IT processes more agile - while keeping up with business demands. RSR's Brian Kilcourse talks about the importance of metrics in keeping development processes up to speed. |
| Full Story |
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| Press Release |
1/13/2008 |
| New RSR Research Report finds that retailers under-utilize advanced pricing capabilities. |
| Full Story |
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| The Financial Express, India |
1/10/2008 |
| How Not to Annoy Your Customers: The possibilities - and challenges - of making in-store TV work, quoting RSR's Nikki Baird and her research report "The Business Case for Retail Media Networks." |
| Full Story |
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| The Economist |
1/3/2008 |
| Is in-store television an effective advertising tool? Perhaps, if done right...
The Economist quotes RSR Managing Partner Nikki Baird on the subject in digital media as an advertising tool |
| Full Story |
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| Network World Asia |
12/17/2007 |
| Six Enterprise Application Trends to Watch in 2008: As supply chain apps become more wireless, they become more vulnerable. The article explores the security side of wireless, quoting a recent report from Retail Systems Research (RSR) on the growing dependence on wireless technologies and monumental risks posed by the new breed of devices in the supply chain and beyond. |
| Full Story |
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| CIO Magazine / cio.com |
11/27/2007 |
| Wireless In Retail: The Risks and the Rewards. An RSR report identifies the dangers of wireless technologies (remember TJX's nightmare?) and offers three ways to ensure your company doesn't suffer a data loss during the holiday season. |
| Full Story |
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| CIO Magazine / cio.com |
10/4/2007 |
| Paula Rosenblum, Managing Partner is quoted frequently in CIO magazine's piece: How Wal-Mart Lost Its Technology Edge. |
| Full Story |
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| Press Release |
8/17/2007 |
| RSR Research Announces the release of new report: Research Finds Customer-Driven Business Intelligence Key to Retailers' Success |
| Full Story |
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| Press Release |
8/15/2007 |
| RSR Research Announces the release of new report: Report finds Loyalty program usage at a crossroads |
| Full Story |
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| Internet Retailer |
7/23/2007 |
| RSR's launch was recently featured in Internet Retailer News. |
| Full Story |
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